I have a question about ticketing or credit card processing, can you help?

Sure! Click here to go to our Contact Us page for additional FAQ items or to reach out for help.


How do I get to FFX?

See map and directions here, including parking information. 


What should my family expect from the show?

FUN! And a lot moresmile. FFX hosts unique theatrical shows, with humor and games unlike any show you've seen elsewhere. You get to play along with audience challenges and on-stage games that involve you and your kids in all the fun, creating a memorable shared experience along with laughs and more. The shows connects to all ages, it's not just for the kids. Younger children who can watch a feature-length movie, older children, teenagers, mom, dad, and even grandparents have enjoyed the show. With the interactive elements, the show can vary in length from around 90 to 110 minutes, including a short intermission.


Is the theater accessible?

Our theater is an older building and the performance theater is on the second story. There is no elevator available in the building, but we will help in any other way we can to accommodate. The main entrance has one wide flight of carpeted stairs with easy brass railings. The main theater area upstairs has a few short ramps to allow easy accessibility to seating areas and the concession area. We do regret if the space limits your family members from being able to attend the show and hope our future renovation plans will increase our accessibility for everyone.


Is it safe to return to live theatrical shows?

Having a safe and fun experience is a priority for all of us at FFX. See here for some details about what we have done to adapt to the pandemic issue, and what we continue to do. Beyond following Virginia and local laws and regulations, we also follow the guidelines for the theater industry.


Why should I get tickets for FFX online?

Our box office is open limited hours, so it is easiest to get the seats your family wants ahead of time online. Simply purchase your tickets on your computer or phone, print your tickets or show them on your smartphone and get admitted.

  1. Purchase tickets using your credit/debit card from the comfort of your computer.
  2. Choose your seat and price preferences. If the event is assigned seat, you can pick your seat on the interactive seating chart. Some events may be general admission, so no seating chart is required.
  3. Fast and easy delivery. You can simply print your tickets at home or show your e-tickets on your phone to easily get admitted.


I have a Groupon, how do I use that to get tickets?

Just bring your phone with the email you received (or the Groupon app). Your email will have an attachment to your tickets with a code we can validate quickly at the box office and get you into enjoying the show! No tax or extra fees are due, but some shows may have upgraded seating or other options available. You can also redeem your Groupon voucher in person at our box office using a printed copy of the voucher, but printing is not necessary.
If you have a Groupon that is expired/unused for a show, we may be able to honor the towards another regularly scheduled show (certain special appearances and private rentals may be excluded), just contact our box office for assistance and options. 


What time do you go to the dentist?

Tooth-hurty! (Sorry, had to add a dad joke in here! 2:30, Tooth hurts, you get it.)