I have a question about ticketing or credit card processing, can you help?

Sure! Click here to go to our Contact Us page for additional FAQ items or to reach out for help.


How do I get to FFX?

See map and directions here, including parking information. 


What should my family expect from the show?

FUN! And a lot moresmile. FFX is a unique theatrical show, with a great funny story about a family that face everyday challenges together, but they also like to play games together. You get to play along in this stage play - with audience challenges and on-stage games that involve you and your kids in all the fun, creating a memorable shared experience along with laughs and more. The show connects to all ages, it's not just for the kids. Younger children who can watch a feature-length movie, older children, teenagers, mom, dad, and even grandparents have enjoyed the show. With the interactive elements, the show can vary in length from around 100 to 120 minutes, including a fun-filled 15 minute intermission.


Is the theater accessible?

Our theater is an older building and the performance theater is on the second story. There is no elevator available in the building, but we will help in any other way we can to accommodate. The main entrance has one wide flight of carpeted stairs with easy brass railings. The main theater area upstairs has a few short ramps to allow easy accessibility to seating areas and the concession area. We do regret if the space limits your family members from being able to attend the show and hope a future renovation project can increase our accessibility for everyone.


Is it safe to return to live theatrical shows?

Having a safe and fun experience is a priority for all of us at FFX. See here for some details about what we have done to adapt to the pandemic issue, and what we continue to do. Beyond following Virginia and local laws and regulations, we also follow the guidelines for the theater industry.


Why should I get tickets for FFX online?

Our box office is open limited hours, so it is easiest to get the seats your family wants ahead of time online. Simply purchase your tickets on your computer or phone, print your tickets or show them on your smartphone and get admitted.

  1. Purchase tickets using your credit/debit card from the comfort of your computer.
  2. Choose your seat and price preferences. If the event is assigned seat, you can pick your seat on the interactive seating chart. Some events may be general admission, so no seating chart is required.
  3. Fast and easy delivery. You can simply print your tickets at home or show your e-tickets on your phone to easily get admitted.


I have a Groupon, how do I use that to get tickets?

Just enter the code from your Groupon Voucher in the Promotion Code in your checkout.  If you have a Groupon that is expired, we will honor the full paid value of the Groupon for any regularly scheduled shows (certain special appearances and private rentals may be excluded), just enter the code the same way and it will apply. You can also redeem your Groupon voucher in person at our box office using a printed copy of the voucher or the Groupon app.


What time do you go to the dentist?

Tooth-hurty! (Sorry, had to add a dad joke in here! 2:30, Tooth hurts, you get it.)